Wonlex Anti Lost Q50 OLED Child GPS Tracker SOS Smart Monitoring Positioning Phone Kids GPS Watch Compatible with IOS & Android
CPU: MTK 6261 364MHz
Display: 0.96 ” OLED 128×64 —-With optional 0.95″ or LCD
Operating System: MTK G
Product size: 31 X 52 X 11.8mm
Battery: 400mAh Lithium-ion polymer battery 3.7V
Speaker: 8Ω/0.5W speaker x 1
MIC: Built-in hi-fi MIC
Physical buttons: POWER ON_OFF Key,SOS button,volume+,volume-
How To Use:
1.Scan QR code on the packing box and which is always you can find at the button of boxes.
2.Downlad the APP “Setracker” and Register Account.
3.Scan or enter into the device ID.Each device has only one unique ID, it can be only be used once, and it is the access to connect between watch and phone.
4.Choose language and server location. After you scan the device ID and fill into the account name and password. You got to choose the language and server in you area before you finish it. The language we have now are: English, Türkiye, Português,Español,Deutsch. And there are 5 sever around world now, they are Hong kong, Asia and oceania, North America, South America, Europe and Africa.
How To Solve Problems:
Q: Why my unique ID will be existed?
The ID number is consistent, some customers do not use their ID number correctly, but use others by mistake, then you might be the one whose unique ID already existed.Pleae tell us the ID numbers,We will reset the ID on the server.
Q: How to retrieve my account, if I lost the account name and password?
You only need to offer us the ID number, then we can locate your device. After the data being cleared, then you can create another new account.
Q: Why the error range of GSM base station locating up to hundreds of meters?
GPS locating is a way of satellite positioning, so it is quite accurate. But GSM locating is based on base station, its accuracy depends on the signal strength received by the transmitter, where has the better signal, then it location will be provided. So the error range can be big.
Q:Why the watch can’t connect to the internet?
1.Please make sure SIM card support “GSM” and installed ok,the gprs works fine.
2.Make sure you choose the right server,If not,It can’t connect to server.Please contact us to modify it.
3.If it still don’t works,That’s the APN ploblem,Contact us to solve it.
4.Before contact us,Please edit the sms commander on your phone and send it to the watch,”pw,123456,ts#”
We need the message returned to solve the problem.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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