We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Nov 2018 10:12
It feels good, and metal part of the case is, And softtach plastic, and it looks not cheap, nice, but the leg plastic tiny. First she charged heavy, secondly it is put heavy phone-well can w it paste a piece of metal… Very hlipenkaya leg.
29 Nov 2018 00:14
28 Nov 2018 17:02
Perfect as I expected.
28 Nov 2018 10:38
28 Nov 2018 04:56
excellent quality product. great value
28 Nov 2018 00:11
good product, recommended store A+++
27 Nov 2018 08:57
15 day. THX
27 Nov 2018 02:01
Item as described, great store. Thanks!
25 Nov 2018 11:44
23 Nov 2018 06:23
CARE AND KNOW IF YOUR MOBILE It is COMPATIBLE WITH WIRELESS CHARGING OR NOT. Xiaomi Note Redmi 4 not it is. (scored high because it was my fault and not the store, very fast shipping and base works, although not with my mobile I remember)
22 Nov 2018 10:52
19 Nov 2018 09:19
Perfect as always
17 Nov 2018 22:09
Charging work. For Note 5 display sign Fast charging. The S7 edge does not display sign Fast charging. The time not zasekal. The kind of quality, soft to the touch.
11 Nov 2018 00:52
The charger is great, the fast charging is like 3 times slower than on a cable but I dont care because it's a wireless charger. Great quality.
6 Nov 2018 00:41
Original Baseus item , very good quality.. working fine with my Xiaomi Mi mix 2S
3 Nov 2018 22:33
It is in proper form. Charge like. Very high quality materials. The included charging wire without power supply. Looks expensive. The ability to charge both horizontal and vertical position. One word-recommend.
3 Nov 2018 14:09
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