We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Nov 2018 07:23
Goods will be delivered quickly, all well packed play well
29 Nov 2018 07:08
Exact as seen in the picture
29 Nov 2018 02:14
Everything works fine. 5 + + + balls rekamenduyu store
27 Nov 2018 01:06
Came only headphones, no instructions, as written in the description was not.
27 Nov 2018 00:06
Order 11.11, parcel arrived in 23.11. Well packed, headphones are very beautiful with spectacular lighting. Make sure everything is working. Son will be satisfied.
26 Nov 2018 05:23
Where that came a week a great product
25 Nov 2018 00:38
Naushiki very steep come in 2 weeks it works perfectly all advice
24 Nov 2018 03:09
A Little tihovat
23 Nov 2018 13:23
Good furniture packing still unproven for the kings
23 Nov 2018 03:04
The packing a bit lacking, expected some Shock box and not in a bag.
23 Nov 2018 00:46
Fast shipping. Fits the description
20 Nov 2018 05:01
All fine shipping 9 days post, earphones super not particularly test a gift for the New Year
19 Nov 2018 02:20
Good headphones. For the money super!
18 Nov 2018 02:58
Headphones for the price is not bad.
17 Nov 2018 12:14
The store is very happy, shipping Belgorod region. Take a total of 13 days. Goods arrived safely packaged, fully consistent and performance and image store's statement. Write a review after a few days, as it should check their performance and excellent, my husband happy elephant :-)) Feel Free To recommend this shop all criteria! Well Done! Thank you very much!
17 Nov 2018 09:40
Very good headphones! Microphone too, without fans. Good lighting, advise.
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