We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Nov 2018 00:01
It's amazing great quality and fest shipping thank you for that
19 Nov 2018 04:40
Delivered quickly and good song
23 Oct 2018 03:09
It is the only one that I was missing for end up the collection (in It is you color)
19 Oct 2018 23:13
Nerealus daikciukas! Aciu!
19 Oct 2018 04:11
this is super cute ! and the purchase was very smooth.
12 Oct 2018 14:17
Very cute was slow to arrive, the sound is very good.
2 Oct 2018 09:16
Very good furniture product size really petty
22 Sep 2018 06:40
Column awesome, sound great, stylish, very firmly packed) I loved it)
17 Sep 2018 13:52
Excellent product Excellent store
15 Sep 2018 00:15
Arrived broken the ears, the store agreed to pay part, super sound I recommend
24 Ago 2018 02:52
19 Ago 2018 06:20
16 Ago 2018 18:32
What I expected
14 Ago 2018 00:49
Asser small but good quality and very good sounds
9 Ago 2018 02:38
4 Ago 2018 07:29
Ordered white Speaker (BIG HEAD) Shipping Ekaterinburg (Russia) Order shipped by 24.07, a few days after placing the order, arrived in my post office 02.08. Packed well. Column is perfect-for such a small size pretty loud, looks like a stated-without chips, scratches, gaps and so on. Wire were a little sloppy-rusty on one side and not suitable to the socket (no gadget) on the other hand, but since they do not need us, believe this minor drawback. Generally satisfied with the purchase, we will order from this store.
3 Ago 2018 10:53
31 Jul 2018 23:58
Fast delivery! Good quality!
26 Jul 2018 06:32
Just get the product, apparently has very good furniture sound for petty thing that is, both in quality as in volume. It may be soon for rate it as only tried it a days, but by far I'm satisfied.
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